Carrier Air-conditioner 38-13 Error Code — Meaning & Repair Cost (2026)
Variable frequency drive compressor fault, start failure — the drive could not rotate the compressor rotor far enough to complete the starting process after repeated attempts. Below: the most likely causes, and what the matching repair costs — Estimated national ranges with a metro localizer. Reviewed July 2026.
What 38-13 means
Variable frequency drive compressor fault, start failure — the drive could not rotate the compressor rotor far enough to complete the starting process after repeated attempts.
Likely causes, most common first
- Loose, damaged or out-of-order compressor wiring
- Mechanically stuck compressor
- Failed variable frequency drive
Base: 1 published national repair-cost guide (retrieved 2026-07) · full source registry on the methodology page · Code meaning & causes · Reviewed July 2026
What it usually costs to fix Estimated
38-13 on a Carrier air-conditioner resolves to the central air conditioning compressor replacement problem. Carrier parts typically run ×1.15 against the mainstream baseline (Same engineering platform as sister brands Bryant/Payne (same compressors, control boards, blower motors, contactors, run capacitors per a parts-focused comparison), but sold through Carrier's more selective Factory Authorized Dealer network; a brand cost-comparison piece puts Carrier at roughly 10-20% more for the same underlying hardware than sister brand Bryant.), and the ranges below already include it.
$150–$3,115 national estimate to fix the fault behind 38-13 (Carrier parts ×1.15). Enter a ZIP to localize.
| Most common repair | Typical total | DIY? |
|---|---|---|
| Central air / home AC compressor replacement (installed) | $1,905–$3,115 | Pro recommended |
| Hard-start kit install (cheaper stopgap, not a true compressor fix) | $150–$310 | DIY possible |
Plus a typical service-call / diagnostic fee of $75–$150, often credited toward the repair.
Pick a quality tier for a class-typical estimate, or a specific brand to override it (brand adjusts the parts portion only). Enter a ZIP or Canadian postal code to localize to your metro's labor costs. Everything updates without a page reload; no data leaves your browser except the shard lookup.
Base: 2 published national repair-cost guides (retrieved 2026-07) · full source registry on the methodology page · National base range (BLS OEWS May 2025 + BEA RPP 2024) · Reviewed July 2026 · Estimated
Codes are universal — your location changes the repair price, never the code's meaning. See the methodology for the exact localization formula and sources.
Reviewed by a Red Seal–certified appliance technician who also holds a Technical Safety BC gas ticket (Gas-C) and an ODS/halocarbon refrigerant ticket (CFC/HCFC/HFC).